Legal Document

A88.cash Terms & Conditions — What Every Member Should Know

These Terms and Conditions apply to your use of the a88.cash platform. Please read them carefully before registering an account or playing any games. They are written in plain language so everyone can understand.

Last Updated: 1 January 2026 | Version: 3.2
15 Sections
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Important Notice
By registering or using an account on a88.cash, you fully agree to these Terms & Conditions. If you object to any of these terms, please discontinue use of the platform and contact our support team.
Section 01

General Terms & Applicability

These Terms and Conditions ("Terms") govern the relationship between a88.cash ("Platform", "we", "us") and its members ("you", "user"). a88.cash is an online gaming platform offering a variety of games, Sports Betting, and Live Casino services to users in Bangladesh.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail. However, we always strive to make things easy to understand for our Bengali-speaking members.

When do these Terms & Conditions apply?

  • When visiting the a88.cash website
  • When registering or logging into an account
  • When playing any game or placing a bet
  • When making a deposit or withdrawal
  • When claiming a bonus or promotion
  • When contacting the support team
Please Note
These terms and conditions may be updated at any time. If changes are made, we will notify you via email and an on-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Section 02

Account Registration & Verification

To register an account on a88.cash, you must provide accurate and complete information. a88.cash reserves the right to suspend or terminate any account found to contain false or misleading details.

Information Required for Registration

  • Full name (as per National ID)
  • Date of birth (must be 18 years of age or older)
  • Valid mobile number
  • Active email address
  • Preferred Payment Method

KYC Verification

To ensure security, a88.cash follows a KYC (Know Your Customer) process. Identity verification is mandatory before withdrawals or for transactions above a specified amount.

Verification Steps Required Documents Processing Time
Identity Verification National ID or Passport Within 24 hours
Address Verification Utility bill or bank statement Within 48 hours
Payment Verification Mobile Banking Screenshot Within 12 Hours
One person, one account
Each individual may only register one account. If multiple accounts are detected, all accounts will be closed and any remaining balance may be forfeited.
Section 03

Age Restrictions & Parental Controls

A88.cash is strictly for users aged 18 and above. Minors are not permitted to use this platform — this is one of our most strictly enforced rules.

Strict Policy
If it is found that a minor has used an account, all winnings will be forfeited and the account will be permanently closed. Action may also be taken against the responsible guardian.

We advise parents to use parental control software on their devices and to keep their login credentials out of reach of their children.

Section 04

Deposit, Withdrawal & Payment Policy

Deposits and withdrawals on a88.cash can be made via Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Policy

  • Minimum Deposit: ৳100
  • Max Daily Deposit: ৳2,00,000
  • Deposits are typically credited to your account instantly
  • Payment gateway issues are resolved automatically within 1 hour
  • Failed deposits are refunded within 24 hours

Withdrawal Policy

  • Minimum Withdrawal: ৳300
  • Maximum Daily Withdrawal: ৳5,00,000
  • Average processing time: 5 minutes (for KYC-verified accounts)
  • KYC verification is mandatory for the first withdrawal
  • Withdrawals can only be made to a registered payment method
Third-Party Payments Prohibited
Deposits and withdrawals cannot be made using another person's mobile banking number. If detected, the account will be suspended.
Section 05

Bonuses, Promotions & Wagering Requirements

A88.cash bonuses and promotional offers add extra value for members. Each bonus, however, comes with specific terms that must be followed.

Welcome Bonus

New members receive up to 100% bonus on their first deposit. To withdraw this bonus, a 20x wagering requirement on the combined deposit and bonus amount must be met.

Bonus Type Maximum Amount Wagering Requirement Validity
Welcome Bonus ৳5,000 20x 30 days
Daily Cashback ৳2,000 3x 7 Days
Referral Bonus ৳500 5x 14 Days
Free Spins 50 Spins 10x 7 Days

Important Information About Bonuses

  • A bonus cannot be claimed more than once
  • Automatically forfeited upon bonus expiry
  • Winnings from bonus money require wagering requirements to be met before withdrawal
  • Any bonus offer may be modified or cancelled without prior notice
  • Suspected bonus abuse will be investigated
Section 06

Gaming Rules & Fair Play Policy

All games on a88.cash use Certified Random Number Generator (RNG) technology. This ensures every game outcome is completely random and no one can manipulate results intentionally — not even a88.cash itself.

Betting Limits

  • Minimum Bet: ৳1 (may vary by game)
  • Max Single Bet: ৳50,000
  • Max Daily Winnings: ৳10,00,000

What to Do When Technical Issues Arise

If your internet connection drops or a technical error occurs during a game, it will resume from the last saved state. In such cases, a88.cash's decision shall be considered final.

RTP Information
The Return to Player (RTP) percentage for each game is available on the game's info page. This reflects the average payout rate over the long term — results in a single session may vary.
Section 07

Prohibited Activities & Anti-Fraud Policy

Any of the following actions will result in immediate account closure and may lead to legal action:

  • Creating multiple accounts or using another person's account
  • Deliberately exploiting system loopholes to obtain bonuses
  • Exploiting technical vulnerabilities or attempting to hack the platform
  • Opening an account with a false identity
  • Using the platform for money laundering purposes
  • Using automated bots or software to play games
  • Engaging in fraudulent conduct toward other members
Fraud Detection
a88.cash uses advanced AI-powered fraud detection. Unusual gaming patterns and transactions are monitored automatically.
Section 08

Account Suspension & Closure Policy

A88.cash reserves the right to suspend or close accounts under certain circumstances. Likewise, members may also close their own accounts at any time.

When Can an Account Be Suspended?

  • If KYC verification is incomplete
  • If a suspicious transaction is detected
  • If there is a security risk to the account
  • At the member's own request (cooling-off period)

Self-Exclusion

If you feel your gaming is getting out of control, you can activate self-exclusion through our support team. Your account can be locked for a period ranging from 6 months to 5 years. For more information, Responsible Gaming View page.

Section 09

Privacy & Data Protection

A88.cash places the highest priority on the security of your personal information. We never sell any data we collect to third parties.

  • All data is secured with SSL/TLS encryption
  • Payment details are never stored on our servers
  • Regular security audits are conducted
  • Full details on how your data is used can be found in our Privacy Policyavailable at
Section 10

Limitation of Liability & Dispute Resolution

A88.cash is not liable for the following:

  • Game loss due to your internet connection being interrupted
  • Incomplete transactions due to a device issue on your end
  • Delays caused by third-party service disruptions (e.g., mobile banking outages)
  • Unauthorized access to your account caused by a third party

Dispute Resolution Process

If a dispute arises, please contact the support team first. We aim to resolve all issues within 48 hours. If a resolution cannot be reached, third-party mediation is available.

Complaint Submission Deadline
Any complaints related to a game or transaction must be submitted within 30 days of the incident. Complaints raised after this period may not be accepted.
Section 11

Right to Amend Terms and Conditions

A88.cash reserves the right to update or modify these Terms and Conditions, in part or in full, at any time. For significant changes, we aim to provide at least 7 days' notice in advance.

  • Notifications of changes are sent via email and platform notifications
  • Continued use of the platform after any changes constitutes your acceptance of the updated Terms
  • Previous versions of the Terms are available from the support team
Section 12

Contact & Support

If you have any questions about these Terms & Conditions, feel free to reach out. Our support team is always ready to help.

  • Email: support@a88.cash
  • Live Chat: Available on the platform 24/7
  • Help Center: help-center Detailed guide on page
Support in Bangla
Our support team speaks your language. If you need anything explained clearly — whether it's a policy or a legal matter — just ask us via live chat.

The Core Principles Behind Our Policies

Every rule is designed to protect members and ensure a fair experience

Transparent Bonus Terms
The wagering requirements for each bonus are clearly stated. No hidden conditions, no surprise restrictions.
Fast Withdrawal Guarantee
Withdrawals on KYC-verified accounts are processed in an average of 5 minutes. If there's a delay, support is available 24/7.
Secure Data Storage
Your personal and financial information is protected with bank-grade encryption and is never shared with third parties.
Fair Dispute Resolution
All complaints are targeted for resolution within 48 hours. If unresolved, third-party mediation is available.
RNG Certified Games
All games use certified Random Number Generators. Results are completely fair and impartial — no manipulation possible.
Responsible Gaming Support
Deposit limits, self-exclusion, and cooling-off periods — all the tools you need to stay in control of your gaming.

General Questions About the Terms

Most Frequently Asked by Members

If the wagering requirement is not met before the bonus expires, the bonus balance will be automatically forfeited. However, your original deposit amount will remain unaffected.

No. KYC verification is mandatory before your first withdrawal. This is done to protect you and ensure that no one else can withdraw your funds.

For significant changes, a notification will be sent to your registered email and displayed when you log in to the platform. The date and version number of the latest update are always shown at the top of this page.

If your account is closed for reasons other than a rule violation, any remaining balance will be refunded. However, if the closure is due to fraud or a breach of our Terms, a decision will be made following an investigation.

The game will resume from its last saved state. In slots, any incomplete spins are completed automatically. In live games, if a bet has already been placed at the time of disconnection, it will be considered valid.
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